Website (about 8 minutes)
Check the site the way a customer would.
Practical resource 16
Monthly Owner Maintenance Checklist
Block 30 minutes on the same day each month and work through these four parts in order. Most tasks take a minute or two. Write down anything that looks wrong and send it to whoever can fix it.
← All information topicsGoogle profile and reviews (about 8 minutes)
Keep your listing accurate and your replies current.
Leads and analytics (about 8 minutes)
Look at real leads before you look at traffic.
Ads and accounts (about 6 minutes)
Make sure money and access are going where you expect.
Questions business owners ask
How to use this resource.
01What if I find a problem?+
Write down what you saw, where, and when, with a screenshot if you can. Send it to your provider and note the date you expect it fixed.
02Do I need to understand analytics to do this?+
No. Counting calls, forms, and bookings in your own records is the most important part. Ask your provider to explain the rest in plain words.
03Can my provider do this instead?+
They can do much of it, but checking your own form, phone, and leads keeps you aware of what customers experience.
Primary guidance
Verify against current sources.
Related guides
Read the reasoning behind this resource.
Use the resource, then prioritize